Turbo Kraft is the leading authority when it comes to performance systems parts and designs of Porsche cars. Customers come to us from various parts of the globe, and we see to it that they get the best service and top-of-the-line parts and materials. We don’t just provide parts, we custom build as well. As long as your car’s a Porsche, we’re the company to run to.
To keep your trust and confidence, and as our way of giving back to our loyal clients, we offer returns and exchanges to some products and parts. But this is only on a case to case basis. We provide exchanges to the returns only upon proper evaluation. The returns are also subject to a 20% restocking fee. Although shipping charges are non-refundable, overall, this is a fair offer compared to other providers.
As a friendly advice, we encourage you to check all part numbers and ask all the relevant questions before you purchase from us. This way, you can make sure that you get exactly the kind of parts you want. Some items are sold as is. You can ask our friendly staff about this, so we can inform you ahead that what you are about to purchase is non-returnable or non-refundable. If in case the item you bought has been damaged while in transit, make sure that you notify the shipping carrier as soon as you receive such item. Please contact us to report any damages the day of receipt so we can conduct a fair evaluation and act on the problem as immediately as possible.
We hope that you find our return and exchange policies fair and safe. The satisfaction of our customers is very important to us. Our doors and lines are always open to answer your concerns and provide solutions to your problems. We are always happy to serve and provide quality items. Contact us so you can hit the road with head held high.